57c77 Privacy Policy — Your Information Is Our Responsibility

1 Introduction & Purpose

57c77 is a safe and reliable online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this Policy is to fully inform you about what kind of information we collect about you, why we collect it, and how that information is used.

2 Personally Identifiable Information

When you register an account or use services on 57c77, we may collect the following information:

• Full name and date of birth (for age verification — our services are for users aged 21+ only)
• Valid mobile phone number and email address
• National ID (NID) or passport number (applicable during identity verification)
• Residential address details
• Payment account details — such as bKash, Nagad, Rocket, Upay, or bank account information

3 Automatically Collected Information

When you browse the 57c77 website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit duration and navigation patterns
• Information collected via cookies and similar tracking technologies
• Login time and session-related data

4 Financial Transaction Information

A record of every deposit and withdrawal transaction on our platform is stored. This includes the transaction date, amount, method (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction status. This information is essential for preventing financial fraud, complying with anti-money laundering regulations, and resolving disputes.

5 Purposes for Using Information

57c77 uses the information it collects for the following legitimate purposes:

1. Account management & verification: To confirm your identity and keep your account secure.
2. Payment processing: To correctly complete deposit and withdrawal requests.
3. Customer support: To resolve your issues via 24/7 live chat and email.
4. Fraud prevention: To detect unauthorized account access and suspicious activity.
5. Age verification: To ensure that only users aged 21 or above are using the service.
6. Responsible gaming: To detect unusual betting patterns and intervene when needed.
7. Platform improvement: To analyze user experience and further improve the service.
8. Legal compliance: To comply with applicable laws and regulations.

6 Marketing Communications

With your consent, 57c77 may send you messages about relevant offers, bonuses, and promotional information. You may opt out of these communications at any time — by clicking the "Unsubscribe" link in a message sent to you, or by contacting our support team directly. Opting out of marketing communications will not affect your receipt of important account-related messages.

7 Sharing Information with Third Parties

57c77 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and partner banks to complete financial transactions. These third parties are governed by their own privacy policies.
• Technology partners: With trusted technology providers for platform operations, security monitoring, and analytics.
• Legal authorities: With relevant authorities in cases of court orders or legal obligations.
• Fraud investigations: With relevant agencies in the investigation of suspicious financial activity.

8 International Data Transfers

57c77 primarily serves users in Bangladesh. In some cases, your information may be stored on servers in other countries for technical service purposes. In such cases, we ensure that those countries maintain adequate data protection measures, and that necessary security measures including SSL encryption are followed for the transfer.

9 Use of Cookies

The 57c77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Required for the basic functionality of the website — maintaining login sessions, storing form data.
• Functional cookies: To remember your preferences and personalize your experience.
• Analytical cookies: To understand how users use the site — this information is collected anonymously.
• Security cookies: For fraud detection and account protection.

You can disable cookies in your browser settings, but this may limit some features of the website.

10 Technical Security Measures

57c77 applies industry-standard security technology to protect your information. Our key security measures are:

• SSL/TLS encryption: All data transmission between your browser and our servers is encrypted.
• Secure password storage: Passwords are never stored directly — only encrypted hashes are stored.
• Access controls: Only authorized staff can access personal information on a need-to-know basis.
• Regular security audits: Regular system audits are conducted to identify potential vulnerabilities.
• Unusual activity monitoring: Suspicious login attempts or account activity are detected automatically.

11 Data Retention Period

We do not retain your personal information longer than necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
• Financial transaction records are retained in accordance with anti-money laundering regulations.
• When consent for marketing communications is withdrawn, the relevant information is deleted in a timely manner.

12 Your Rights Over Personal Information

As a user of the 57c77 platform, you have the following rights:

• Right to access: The right to know what information we hold about you.
• Right to correction: The right to request that incorrect or incomplete information be corrected.
• Right to deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that use of your information be limited in certain cases.
• Right to data portability: The right to receive a copy of your data in a structured format.
• Right to object: The right to object to the use of your information for specific purposes.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.

13 Information of Minors

The 57c77 platform is for users aged 21 or above only. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account. If you believe a minor is using our platform, please notify our support team.

14 Our Response to Security Breaches

If a security breach occurs that could put your personal information at risk, 57c77 will take the following steps:

• The incident will be identified and contained as quickly as possible.
• Affected users will be notified within a reasonable time.
• Transparent information will be provided about the nature of the incident, its potential impact, and the remedial steps taken.
• Necessary measures will be taken to prevent similar incidents in the future.

15 Policy Changes & Updates

57c77 reserves the right to periodically review and update this privacy policy. For any significant changes, we will notify you in advance via a notice on the website or to your registered email. Continued use of the platform after an update will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.